Policies
Privacy policy
What we collect, why, and what you can ask us to delete.
Last updated 11 August 2026
This document is a draft. The registered entity details are placeholders and the text has not been reviewed by a lawyer. It must not go live in this state.
This explains what [REGISTERED ENTITY NAME] (“Velmont”) collects when you use this site, why, and what you can ask us to do about it. It is written to be read, not to be survived.
What we collect
Because you gave it to us
- Your email address, to sign you in and to send order confirmations. Signing in uses a one-time code, so we never hold a password for you.
- Delivery details — name, address, phone number — because a courier cannot deliver without them.
- What you saved and bought, so your bag survives closing the tab and your order history means something.
Because your browser sent it
- A bag cookie and, if you sign in, a session cookie. Both are strictly necessary: without them there is no shopping bag and no way to stay signed in. Neither is used for advertising.
- Basic technical information any web server receives — IP address, browser, the pages requested.
What we never hold
Card details. Payments run through Razorpay. Your card number never reaches our servers and is never stored in our database. If you save a card, it is held in Razorpay’s vault and we keep only a token that cannot be used anywhere else.
Who else sees it
- Razorpay — to take payments and issue refunds.
- Our courier partners — the delivery address, so the parcel arrives.
- Resend — to deliver order emails and sign-in codes.
- Our hosting and database providers — who store the data on our behalf.
We do not sell your data, and we do not share it with advertisers.
How long we keep it
Order records are kept for as long as tax and accounting law requires, which in India runs to several years after the financial year an order falls in. Everything else — your profile, saved addresses, wishlist — goes when you close your account.
What you can ask for
- A copy of what we hold about you.
- A correction, if something is wrong.
- Deletion of your account. You can do this yourself under account settings. Past invoices survive, detached from your login, because we are required to keep them.
- To stop hearing from us. Marketing email is off unless you turn it on in preferences; order emails are not optional, since they are how you find out where your parcel is.
Write to help@velmont-clothing.com and we will answer.
Contact
[REGISTERED ENTITY NAME]
[REGISTERED OFFICE ADDRESS]
GSTIN [GSTIN]